Today, with the rapid development of express logistics industry, "timeliness is king in logistics industry" is still a criterion for industry development. Different articles have different requirements for "fast", which also brings different definitions to the word prescription. Nowadays, customers’ requirements for express delivery are more complicated than "fast", which requires not only high efficiency, but also perfect, safe and high-quality service experience to complete the interpretation of "express delivery".
Unscrambling "express delivery" is a long and arduous task, and it is also what SF has been doing. The word "fast" needs different speeds according to different purposes and different resources according to different speeds, and with the development of the times, it needs different interpretations and interpretations. However, no matter how to define the word "fast", we can find the answer from the development and layout of SF.
Fast is also divided into different speeds, and SF meets multiple gear shifts.
Each express has different demand for speed, but SF can meet it. SF’s perfect product system and more solid basic ability can match different levels of aging products and services for express delivery, and realize next-day delivery, day delivery, half-day delivery and even extremely fast delivery.
On September 6th this year, Hainan’s logistics supply chain affected by Typhoon Capricorn faced the risk of interruption. The next morning, SF Airlines’ first "vegetable charter" flight to ensure the supply of Sanya’s livelihood materials arrived in Sanya from Guangzhou, and 40 tons of vegetables and food urgently needed by the local area were delivered smoothly. It was the first livelihood materials transport plane to arrive in Hainan after Capricorn crossed the border.
With the arrival of the "golden autumn crab-eating season", hairy crabs must survive in transportation. SF adopts the combination of "all-cargo direct delivery and high-quality air resources", and opens the delivery direction and special delivery route for hairy crabs facing the national market, covering Jiangsu, Zhejiang, Shanghai, Beijing-Tianjin-Hebei and Pearl River Delta regions, which can achieve the next day in more than 200 cities across the country.
What if it’s a more urgent courier? SF’s exclusive dispatch can also be realized. Exclusive express delivery can achieve the fastest 7-hour extreme timeliness across provinces, with a special car for night delivery and 24-hour real-time response. SF’s Fengyi UAV can realize a 2-hour logistics circle in Greater Bay Area to ensure the rapid delivery of emergency items.
In 2022, the first specialized freight airport in Asia, Ezhou Huahu Airport, which SF participated in the construction, was officially put into operation. By September 2024, SF operated 44 domestic routes and 13 international routes at Ezhou Huahu International Airport, and the international import and export and the timeliness in remote areas were improved by 1-2 days, and long-distance transportation could even reach the dawn.
There are also different ways to express, and SF matches various means of transportation.
There are various means of transportation in SF. For SF, "fast" means that as long as customers need it, SF can deliver it to their destinations in different ways. Not long ago, a picture of many SF planes docked was circled on social media, and many people knew for the first time that there were so many SF planes. Yes, SF owns the largest cargo airline in China and the world’s leading airline, and is the largest cargo owner of air cargo in China, with domestic cargo volume accounting for 32% of the total air cargo and mail transportation in China.
Fengyi Technology, a subsidiary of SF, is the first enterprise in China to obtain the certificate of operation of civil unmanned aerial vehicles, and has always occupied a leading position in the logistics drone industry. By the end of June this year, Fengyi has opened 448 routes nationwide, flying nearly one million times and transporting over 4.2 million pieces of goods. It is building a low-altitude logistics network in Greater Bay Area with Shenzhen as the center.
This year, SF achieved a new breakthrough in transportation mode. In June, the country’s first "dry-support-end" inter-provincial low-altitude logistics route set sail. A fixed-wing navigation plane carried a batch of honey plums from Guiyang to Chengdu, which took 2.25 hours, and was airlifted to Kema Town, Jintang County by Fengyi UAV, and then delivered to customers by courier. By this way of air-to-air relay, the transit time can be reduced by 8 hours.
SF has also realized a new mode of "express+subway" combined transport in Shenzhen, Shanghai and other cities, using the excess capacity of the subway during the peak hours to help express transportation. The punctuality rate of trains helps to improve the timeliness of express delivery, and the transportation time can be shortened by an average of 50 minutes.
Fast also has different meanings, and SF Express interprets it more vividly.
With the development of the times and the improvement of consumer demand, "fast" can no longer be simply defined as fast speed, but a more complex transportation demand, which requires not only high efficiency, but also perfect full-chain service, not only to ensure the safety of transported goods, but also high-quality service experience, which is the foundation for express delivery companies to win customers.
To this end, SF has spared no effort to carry out reform and innovation in the past 31 years, listening to customers’ voices and realizing a complex definition of the word "fast" through innovative supply chain services.
This year, many e-commerce platforms began to enter the "double 11" rhythm in early October, and the whole shopping carnival is expected to last for more than one month. During the "double 11" period, SF upgraded the direct delivery mode. On the one hand, combined with the business forecast, it arranged direct delivery lines for customers with large shipments and point-to-point transportation; On the other hand, docking the supply chain warehouse will realize the mode of direct delivery in different places and direct collection by air, further shortening the time limit and improving the customer service experience. SF has innovatively opened the transit hub, and customers can deliver express mail to the transit point according to their own business needs. SF accurately matches the optimal transit shift, helping to shorten the transit time of express mail for half a day.
SF Express can continue to "upgrade" on the way. For example, products such as electric trademark express or SF Express can also be upgraded to SF Express service if customers have requirements on the timeliness of express mail after placing an order, and the transportation timeliness can be accelerated by at least 5 hours. If the express mail needs to be delivered as soon as possible after arriving at the destination, it can continue to be upgraded to the same city express service, which can speed up the customer by 8-10 hours on average.
The application of science and technology is the key to the sustainable evolution of logistics companies, and SF’s scientific and technological level in the logistics industry has always been at the top of the industry. Just a few days ago, the National Bureau of Data released the first batch of 50 typical cases of digital China construction, and the digital twin project of SF Fengjuan Yunjing Freight Airport stood out and was successfully selected. Feng Juan Yun Jing Digital Twin Platform was independently developed by SF for Ezhou Huahu International Airport. By verifying and optimizing the business processes and work efficiency in each period, the management level of the airport was improved, the production efficiency was improved, the cost was saved, and the scientific degree of decision-making was enhanced. The time consumption for flight allocation was reduced by more than 90%, the daily dispatching distance of vehicles was reduced by 40%, and the overall transportation efficiency was improved while reducing costs.
Nowadays, SF’s international route is becoming clearer, and the layout of the entire international route and site is becoming more detailed. As of the first half of this year, SF has operated a total of 139 routes worldwide, especially in Southeast Asia. By further encrypting routes, SF can also realize that goods from China to Singapore can be delivered tomorrow, and the definition of "fast" is not only rooted in China, but also deeply rooted in services all over the world. In the future, SF will, as always, continue to enrich the service content and scope, always bring users a fast and good service experience, and realize the real "speed to the world".
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